Keeping your products up to date

In order that your Cyrus product continues to run as expected and benefits from the latest software improvements, we always recommend to ensure that your product is running on the latest firmware or drivers.

Can I update the firmware myself?

Current Products – Downloads Below

  • 40 Series can be updated by the owner
  • XR Series can be updated by the owner
  • Classic AMP & PRE can be updated by the owner
  • The One CAST updates automatically when connected to the internet

Legacy Products – Downloadable from Legacy Pages

  • One & One HD can be updated by the owner
  • Lyric can be updated by the owner
  • All legacy Streamers – Firmware via retailer only

How do I check what firmware version my product is using?
You can locate which version of firmware your product is running either by pressing the ‘i’ key on your products remote control, or use the menu system as per instructions in your user manual.

If you should have any questions, please do not hesitate to contact us on support@cyrusaudio.com.

The 40 Series AMP & CD provide two options on the rear panel for upgrading the software version, and is controlled entirely via the menu and remote control. You can choose to use either of the following:

  • USB-A Storage drive/key
  • Ethernet (internet)

The 40 ST streamer will always be connected to your home network (internet) either via an ethernet cable or WiFi when turned on, so upgrades will run via the internet by default. This includes any upgrades to the BluOS platform.

Please read through the following instruction document to help you decide which update option works best for you.

Download Software Instructions

Below are the latest firmware packages for the 40 Series range of products. Included in the download is an instruction pdf, change log and firmware files.

AVAILABLE SOFTWARE UPGRADES

40 CD – Download v1.0.151

Version Details:

REDMINE 826 – Power up with disc – servo could be powered while in standby
REDMINE 993 – When update OK or Back – make keys responded to only OK and BACK
REDMINE 1051 – Calibration error messages disk should be disc
REDMINE 1052 – Cannot roll back software over USB – CD tested
REDMINE 1034 – Standby timer appears to activate if disc is playing
REDMINE 1046 – New unit attempts upgrade to new version when first connected to network

Below are the latest firmware packages for the XR range of products. Included in the download is an instruction pdf, change log and firmware files.

IMPORTANT Instructions for PSU-XR owners
The PSU-XR power supply will be shipped with the latest firmware, but you MUST update your host product (i9-XR,Pre-XR,CDi-XR,CDt-XR) to at least firmware v.2.1.

FIRMWARE DOWNLOADS

CDi/CDt-XR – Download v.2.1

  • Support for the Cyrus PSU-XR
  • Fixed Software Version not showing correctly in menu

i7/i9/Pre-XR – Download v.2.5

  • Fix low temperature start-up issues
  • Unit lockup when DAC filter menu navigated

i7/i9/Pre-XR – Download v.2.3

  • LED settings can now be adjusted over MCBUS when using a Cyrus XR series integrated or pre amplifier
  • Fixed dropouts on optical inputs with some digital sources

i7/i9/Pre-XR – Download v.2.1

  • Support for the Cyrus PSU-XR
  • Allows mains errors to be recovered by holding the Standby touch pad for 1 second
  • Updated thermal recovery
  • Fixed Software Version not showing correctly in menu

PSU-XR – Download v.1.5

  • Enhancements for 40 Series compatibility

Below are the latest firmware packages for the Classic AMP & PRE products. Included in the download is an instruction pdf, change log and firmware files.

FIRMWARE DOWNLOADS

Classic AMP / PRE – Download v.1.2

  • Fixed dropouts on optical inputs with some digital sources

Below is the latest version of the USB driver for the products listed below. Included in the download is an instruction pdf and driver files.

USB Driver – Download V5.45

40 AMP / i7-XR / i9-XR / Pre-XR / 6 DAC QXR / 8 DAC QXR / Pre DAC QXR / 82 DAC QXR / Pre 2 DAC QXR